Everything's Covered

Hosting, Domains, Payment Processing, Training, Support. We'll help you get everything set up.

Call us today on 0115 933 8315 for a no obligation chat about your project.

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Your New Website, All Planned From Day One

Planning a new website can be a daunting process, and there are lots of things that you may not have thought about. We'll make sure nothing is left out and we'll guide you through each step along the way - so you're always in the know.

Here is our step-by-step process that we use for our projects.


Telephone Chat

The first stage of the project is to talk about your current situation, what your goals are and what time frames you want to work within. Don't worry, this is an informal process, and it's just to allow us to understand who you are, what you do and allows us to think about how we can help you acieve your goals.

Step 1 Contact Us
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Initial Meeting

We'll meet with you to discuss in person the exact scope of the project, so you can be certain that all of your requirements are covered. We'll explain exactly what we will produce for you, what it will achieve and how we expect it to perform. If you're happy, we'll start working on your brand new website. At this stage, we'll advise you on any additional third parties you may need to speak with to prepare for launching your website (usually applies only for e-commerce systems).

Step 2

First Presentation

This is the really exciting part! We'll send you a prototype of how your website will look. From here you can give us feedback on what you think. We think you'll love what we come up with, but we love getting feedback and we always aim to give our clients exactly what they want; so do tell us if something isn't quite as you'd hoped.

Step 3

Adjustments & Development

After listening to your feedback, we'll go away and make sure that our next version is presisely what you want. We'll also start implementing the design into a working prototype so that you can play with the new site and see how it's coming along - in real time!

We often hear from clients who tell us that a lack of communication has made it frustrating in the past when they worked with other agencies to build their website. With that in mind, we promise to give you regular updates, and access to the version of our latest preview of your website, as soon as we create it.

Step 4

Testing & Tweaking

We encourage you to play around with your new website; poke and prod around to see if anything breaks (we're confident nothing will!) This is a really important stage because you can make sure that the website does presisely what you expect it to.

Examples of what we test

  • Does your website appear correctly accross different desktops, smartphones and tablets? Find out why mobile websites are important
  • You've recieved a new order, was the relevant person e-mailed?
  • Something went out of stock, did you know about it?
  • A price was updated in your ERP, did it update on the website?

We've listed testing as step 5, because that's when we'll ask you to test certain features. We take quality control very seriously, so we always test thoroughtly throughout the entire process from development to post-launch to make sure your website is always available.

Step 5

Training & Pre-Launch Prep

Before flipping the switch on your brand new website, we want to make sure you're happy with how to use it, maintain it and manage it. You'll get full training on how to do all of the main tasks to ensure you can manage content, and make changes.

We'll also give you an update on some of the best ways to get great results from your new website, using social media, online marketing and e-mails. We'll work with you to make sure you have a full marketing campaign to support your new site.

Step 6

Final Checks

We'll make sure that everything you might need has been taken care of, including:

  • Content & Images
  • Usernames & passwords for staff
  • Marketing strategy
  • Domain name
  • Hosting
  • Security certificates
  • Banking and merchant accounts
  • Payment processing
Step 7

The Launch

Time to pop the corks - your new website has just gone live!

Your can now reap the rewards of all of the hard work that we put into making your new site. There's still a lot of work ahead of us though, but don't worry - we're still here to guide you through everything.

Step 8


From the moment you receive your first visitor; whether they make a purchase or not - we can help you identify why they visited your site, why they may or may not have converted into a sale and how to increase order totals.

In addition, we'll monitor your online marketing campaigns and help shape them to improve their effectiveness, turning visitors into customers and then help you retain them.

Step 9

Improve & Repeat

Because we know that things never stand still, we're committed to continue working with you to help you improve your digital strategy and beat the competition.

We're happy that you've found us, so now we'll help new customers find you.

Step 10

Interested In Working With Us?

If you like what you see, and the way that we work - get in touch with us so we can start our ten step process with your business.

We love working with all types of companies; big, small, old or new. Whether you need a website for customers to just find where you are, a full e-commerce suite or a brand new social network; we'd love to hear about your project.

Call us today on 0115 933 8315 for a no obligation chat about your project.

Contact Us